Alberta La Grup’s recipe for the excellence in Barcelona
These are some tips we would suggest to improve our city.
#01
Hoteliers and other ral business on tourist services to wake up and relise that if it doesn’t offer new services for their clients to offer a better service it could lose one of our greatest national assets. It doesn’t matter how good the product /interior is. Service is also fundamental.
#02
Retail and served-in-barcelona industry cut on excellence customer care, reduce expertise, professional training for their employees. A precious way of shop-windowing our city would be to increase it. Why not?
#03
Entice individuals to improve their professional competences, to gift a positive attitude, to increase personal interests, to acquire better experiences. To do our best. Try to look at each experience in the city from a visitor’s point of view!
#04
Create a Cultural Offer Identity which give Barcelona the enviable chance to offer something special back to the rest of the world. To give strong to own brand to become a cultural mecca.
#05
To give better service. full stop.