Digest
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Enrichment in Lifestyle Management: The constant drive to acquire new knowledge and keep up with the times
Editorial Alberta La Grup | Author: María José Núñez | July 2023 “Knowledge is life with wings (William Blake) Enrichment: One way to describe the meaning of it would be that insatiab
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“I basically fell in love with the Residential Concierge job”
Interview with Javier Buch, who is currently working his first job as a Residential Lifestyle Concierge at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | June 2023 J
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‘Savoir Faire’: Attention to detail, impeccable service and emotional intelligence
Editorial Alberta La Grup | Author: María José Núñez | June 2023 Know-how, paying attention to the finer details, sincerity, simplicity and a warm smile. In other words, being a Lifestyl
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“I am very happy to be able to work here and learn about something I didn’t know existed”
Interview with Sebi Serra, Intern at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | June 2023 At Alberta la Grup we believe a perfect symbiosis between
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Proactivity: How a Personal Angel uses intuition and imagination to anticipate customer needs
Editorial Alberta La Grup | Author: María José Núñez | May 2023 A Personal Angel must possess intuition and imagination, which are the main skills required to be able to anticipate the cli
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“I would define my job as meticulous: you have to pay attention to every detail”
Interview with Gemma García, Lifestyle Concierge at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | May 2023 Gemma García, Lifestyle Concierge at Alberta La
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“In the future, the Lifestyle Concierge profession will be in high demand and not only in the luxury sector”
Interview with Irina Davydova, Lifestyle Concierge at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | May 2023 Irina Davydova, Lifestyle Concierge at Alberta L
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Excellence: turning the ordinary into the extraordinary
Editorial Alberta La Grup | Author: María José Núñez | April 2023 Excellence is defined as the superior quality or goodness that makes something or someone worthy of appreciation and estee
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“We can do anything, or almost anything, our residents ask us to do, as long as it is aligned with our values”
Interview with Carme Casajuana, Lifestyle Concierge at Alberta La Grup Editorial The Lifestyle Institute | Author: María José Núñez | March 2023 “After graduating in Tourism
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Confidentiality: Absolute privacy
Editorial Alberta La Grup | Author: María José Núñez | March 2023 “What happens in Vegas, stays in Vegas”: A well-known phrase that we all have etched on our brains and that ca
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“The fun thing about working as a Personal Angel is that no two days are the same”
In our interviews we like our protagonists to introduce themselves. Karen Hallard i Meseguer, PA at Alberta La Grup, tells us in detail about her path to becoming a Personal Angel. Read carefully beca
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The essence of discretion
Editorial Alberta La Grup | Author: María José Núñez | February 2023 Discretion, trust, confidentiality, excellence, proactivity, know-how, enrichment and honesty… These are the keys to ou