Digest
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Proactivity: How a Personal Angel uses intuition and imagination to anticipate customer needs
Editorial Alberta La Grup | Author: María José Núñez | May 2023 A Personal Angel must possess intuition and imagination, which are the main skills required to be able to anticipate the cli
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“I would define my job as meticulous: you have to pay attention to every detail”
Interview with Gemma García, Lifestyle Concierge at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | May 2023 Gemma García, Lifestyle Concierge at Alberta La
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“In the future, the Lifestyle Concierge profession will be in high demand and not only in the luxury sector”
Interview with Irina Davydova, Lifestyle Concierge at Alberta La Grup Editorial Alberta La Grup | Author: María José Núñez | May 2023 Irina Davydova, Lifestyle Concierge at Alberta L
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Excellence: turning the ordinary into the extraordinary
Editorial Alberta La Grup | Author: María José Núñez | April 2023 Excellence is defined as the superior quality or goodness that makes something or someone worthy of appreciation and estee
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“We can do anything, or almost anything, our residents ask us to do, as long as it is aligned with our values”
Interview with Carme Casajuana, Lifestyle Concierge at Alberta La Grup Editorial The Lifestyle Institute | Author: María José Núñez | March 2023 “After graduating in Tourism
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Confidentiality: Absolute privacy
Editorial Alberta La Grup | Author: María José Núñez | March 2023 “What happens in Vegas, stays in Vegas”: A well-known phrase that we all have etched on our brains and that ca
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“The fun thing about working as a Personal Angel is that no two days are the same”
In our interviews we like our protagonists to introduce themselves. Karen Hallard i Meseguer, PA at Alberta La Grup, tells us in detail about her path to becoming a Personal Angel. Read carefully beca
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The essence of discretion
Editorial Alberta La Grup | Author: María José Núñez | February 2023 Discretion, trust, confidentiality, excellence, proactivity, know-how, enrichment and honesty… These are the keys to ou
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24 hours in the life of a Personal Angel
They say that in order to understand someone properly, you simply need to put yourself in their shoes… Editorial Alberta La Grup | Author: María José Núñez | February 2023 They
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Why have only one vocation when you can have several?
Why should it be only one and not two or three…or as many as we want?! Editorial Alberta La Grup | Author: María José Núñez | February 2023 It is almost certain that you too have b
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The Very Best Hotels
Editorial Alberta La Grup | Author: María José Núñez Luxury in hotels isn’t demonstrated through the number of stars it holds alone, but also through the specific services it offers, such
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What does it mean to feel elite?
Editorial Alberta La Grup | Author: María José Núñez | December 2022 As we all already know, the word ‘elite’ means belonging to a select minority. In other words, being part of a group